Customer 360 and the future of engagement

Customers want an experience, not a transaction. To thrive in the experience economy, companies have to evolve.

What's it all about?

Delight your customers and empower your teams with a true omni-channel solution.

We all know the impact of a poor customer experience. But did you know that 79% of ANZ shoppers also expect a tailored experience from the organisations they transact with.* A truly omni-channel service offers a 360 view of your customer so you can deliver a superior engagement every step of their journey.

Join Synergy Enterprise Solutions and their partner Freshworks for a 30-minute presentation followed by a live customer demonstration and Q&A session. Freshworks, one of the few companies to have products featured in three of Gartner’s Magic Quadrants (CRM Customer Engagement Centre, Sales Force Automation and ITSM Tools).

In this webinar you will learn:
- Strategies and tools to personalise customer experiences on any channel
- How to empower your teams to nurture customer relationships
- To enhance your customer experience with Artificial Intelligence (AI) 

Reasons to attend:
- Online - watch from the comfort of your home and/or office
- See a live demo of AI-enabled CX solutions
- Engage with your peers during the online event
- CX experts from Synergy and Freshworks to answer your questions
- Win prizes during the event

Unable to attend the webinar but want to know more?
Please register your interest here and our experts will contact you directly.

About Synergy Enterprise Solutions
Trusted CRM and Contact Centre experts and authorised supplier to the New Zealand Government and Australian Federal and State Governments. With offices in New Zealand and Australia. Projects delivered worldwide. Follow us on Linkedin.

* Reference 

You should be present for the whole duration of this event.


Tuesday 28 Jul
2:00pm - 3:00pm

Free event
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