To Bot Or Not To Bot - A Magnetic Chatbot Master Class

Customer service automation is the hot topic of conversation these days, and more specifically, how bots fit into the mix. We’ve seen companies jump the gun and add a bot because they felt like everyone else was doing it, only to find it delivered sub-optimal/disappointing results. 

To Bot or Not to Bot? It's all start with a magnetic conversational strategy.

WHAT YOU WILL LEARN IN THIS MASTER CLASS

1. Introduction to chatbot - The trends, the problems and the solutions for customer experience
2. The 3 pillars of chatbot - bring them in, nurture them, close them, repeat.
3. The top 20 things businesses fail to do in chatbot

WHAT YOU WILL GET

1. FAQs to a chatbot creation
2. A DIY live session to create a simple chatbot for your business

You can drop into this event at any time.